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My computer warranty expired on 2/1/2008, and I was pressing Toshiba to replace it before the warranty expires because I was concerned they would just think they are off the hook now. Guy Lugo, Toshiba's head of customer service, assured me that if the problem came back within a couple of months of the warranty expiring, because it had already been well documented, he would take care of the issue for me. When I last spoke with him after receiving my computer back, he told me to call him directly if the trouble occurred again. I'll be calling him tomorrow morning. We'll see what Toshiba does this time.
Joe
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