RESUMES AREN'T EVERYTHING
- A person's resume won't tell you the full story.
- A leader must have confidence in his own decision-making about people. He has to know he'll make the right decision eight or nine times out of ten, and be willing to accept responsibility for getting it wrong a few times.
- No matter how much success a leader has in hiring, it is still necessary to stoke the fires.
- Continued competition is one reason why a certain amount of turnover is a good thing.
- Allowing employees to encounter challenges on a regular basis accomplishes two important goals. First, it provides experience -- employees who are exposed to challenges and allowed to use their heads to respond to them become better at it. Second, regular challenge invigorates the staff.
- Morale isn't an end in itself, it's designed to create better performance. It can't be an afterthought -- it has to be central to everything you do as a leader.
If you have any doubts whatsoever that Rudy Giuliani is the most qualified current Presidential hopeful, I strongly urge you to read this book. For more excerpts from the book, take a look here.
Joe
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